In order to leave a tribute/memorial for Susan I was told you need to register with your e-mail and you are able to have a password also, this is so they can keep track of who is signing in. If you have any problems please feel free to contact me @ TinaMarie19744@hotmail.com and I will do the best I can to help you. Thank you all so much for your love and support during this time. God Bless. ~Tina