First, I want to express my sincere condolonces to Jan, Rich, Jen, and the Zinno family on your loss. Despite being blessed with your dad for so many years, it is never easy when a loved one passes.
Jan has been a respected colleague, a business partner, a friend, and in many ways like a second mom to me. I will never forget the day Jan came to me, with a chuckle in her voice, to tell me that at 90 years old, her mom and dad decided to move to Texas! Being in the moving business(and from my own experience) I know how stressful moving is. Well, Jan, with all her years of industry experience, told me that while she would make connections, recommendations, and suggestions to her dad, he was the "boss" and the one in control! And so I was passed along to Mr. Zinno and got the opportunity to "meet" him. From the start, Joe started telling me about his plans, and some of the suggestions "Janice" had told him but he was going to make the decisions on what he wanted to keep and move. We talked many times throughout the process not only about the move but Mr. Zinno shared many stories with me that I will always remember. During the actual move days, Mr. Zinno was engaged with the crew and they commented to me on how remarkable he was. On the day of loading he was out with the driver (he had just got his new tractor/trailer) and Mr. Zinno was loooking all around, asking questions, commenting about some of the new features on the truck and he left an impression with the driver too.
Once the move was over all Mr. Zinno was concerned with was making sure his bill was paid! It was my pleasure to have helped Mr. and Mrs. Zinno with their move and to have had the chance to meet with them, if only over the phone. He impacted me with his courage and endurance to take on such a big move so late in life and having the opportunity to know Jan, he did a great job raising a wonderful family.
Thoughts, prayers, and fond memories to you all.
Sincerely, Anthony Frangione, Roseland, NJ