My first contact with the greatest guy in the world, Jamie Paul, was the summer of 1984. I had just started in the diesel injection business in Alberta Canada. I somehow acquired a directory for the Association of Diesel Specialists with the listings of US companies. I first contacted the parts distribution company closest to me in Billings Montana but they were not very friendly or helpful. The next closest company was in Seattle.
Before I speak of that first phone call I need to say a few words about our industry. At that time it was one of those “old boy club” type industries. To get the training, technical information, specifications and the ability to buy the parts at any kind of discount, one’s company had to be “Authorized” To be authorized you had to have factory approved technical training. So here I was, an Alberta farm boy, trained as a diesel mechanic, full of piss and vinegar and, thankfully, too dumb to know what a difficult of situation I was in. Trying to get into this club without having paid my “dues” Can’t get authorized without the training, can’t get the training without being authorized. Like a broken record for those who can remember records.
I recall that conversation from 28 years ago like it was yesterday with Jamie, whom I had never met,
He answered the phone. “Power Distributing this is Jamie” I introduced myself as Cam from Alberta, Canada. I spent the first 2 minutes of the call telling Jamie of my plight. Then he spoke “Cam” Jamie said “I can help you with your problem”
Within minutes Jamie was speaking to me like we had known each other for years. Those who know him well know what I am talking about. He was such a good listener, when you spoke to Jamie he gave you his attention listening intently to everything you had to say.
I soon discovered that Jamie was incredibly knowledgeable about our business, especially the technical matters of the business. Over the next year I spoke to Jamie at least on a weekly basis. I know some of those calls were as long as ½ hour. Here is a guy from Canada, who Jamie had never met, helping me like I was his best customer. Jamie was a unique individual that made whomever he was in conversation with feel like that person was the most important person in his life, for the entire time the conversation lasted and sometimes the conversation lasted for days!!!
The technical information was one thing, but Jamie really helped me with the business side of things as well. Like many small start up businesses I had no money, undercapitalized and too dumb to know it. Sometimes I would get behind paying Power Distributing for product that I had bought because I was not getting paid from my customers, stuck in that vicious receivable circle.
One day when speaking to Jamie he told me this. “Cam you have to stay on top of your receivables and I am going to give you a little advice. This advice is about the attitude you need to have when dealing with collections. You have to ask yourself 3 things before you go and collect in our industry: Did you provide the services you billed for? Did you do a quality job? Did you charge the customer a fair and reasonable price on the job you did? If you can look yourself in the mirror and answer yes to these questions, it is your money not the customers. Don’t feel bad for collecting what belongs to you”
This piece of advice was one of the best anyone ever gave me. After 27 years and millions upon millions in sales my little company has written off less than $25,000.
In 1999 I got divorced. At the time I was doing some volunteer technical training for the diesel association we belonged to. Jamie’s company set up a 3 day training course at the South Seattle Community College for a number of their customers.
After the training was over Jamie suggested I spend a few days with him convalescing from the emotional toll of my divorce. Well most of you know Jamie’s idea of convalescing. “Cam, are you done with your relationship” “yes Jamie its done” “well let’s celebrate” 4 days of celebrating my freedom with Jamie!!!!! The golf club, sight seeing, flying and fishing in the day and one or two……….cocktails in the evening WOW!!!!!!! Did we celebrate……I think!!!
Jamie & Tim were legendary in our industry for hosting great “hospitality suites” at our annual conventions. They would get a great big suite and fill it full of libations. Those in attendance usually missed the next morning meetings.
One of these PAUL parties was quite memorable for me. This was the summer of 2000 and I had a new date, Carla. One of our first trips together as a couple was to see Jamie & Sallie in the spring of 2000. They both approved, with Carla & Sallie becoming fast friends.
The Paul suite was on the 3rd floor of one of the hotel wings at the contemporary resort inside Disney World that summer. This top floor suite had a huge balcony that overlooked the pool. On each of the two floors directly below the Paul suite were some of our industry manufacturers who will remain nameless for this story. These manufacturers hosted hospitality parties for a few hours each night.
At the time I was the vice president of the association. I had to be at meetings all day everyday for 4 days. This was the first time Carla had been to a convention and she really didn’t know anyone other than Sallie. Carla ended up spending a couple of afternoons alone and was excited to spend the evening with me.
Well one of these evenings we ended up in the Paul suite and as the night went on Carla was feeling a bit neglected since I was spending all my time visiting with the guys. I could sense she was getting a bit upset as did Jamie. He winked at me and said go use the bedroom. I was not the kind of guy to use someone else’s room so we ended up in one of the bathrooms in the Paul suite. Now I am not going to say what we were doing in there but most of those reading this will guess.
I thought I had locked the door, in fact I know I did. Jamie knew we were in there and when someone asked to use the restroom Jamie sent this person our way. Well that person walked right in on us while we were in a very compromising position on the vanity. Of course he left immediately. When we came out Jamie was there with that grin, the Jamie grin cheering and clapping. I never did ask the SOB if he had somehow unlocked the door. BTW Carla and I have been very happily married for 11 years now.
The next night we are back in the Paul suite. Below us a couple of manufacture parties were going on but hell they were boring, business business. The Paul suite was about having fun. You can imagine, Florida in the summer with thunderstorms. Those parties below us somehow got some raindrops on them from time to time during the night mostly from a clear sky. Sometimes, thanks to Jamie and others, it was yellow rain.
Fast forward to 2002, after being on the board of our industry trade association for a number of years I was elected as president at the convention in Toronto. With 700 or so attendees the hotels would offer a suite to the president for the period of the convention.
Toronto is where the Rolling Stones have traditionally kicked off their world tours for many years. Prior to this, they stayed at the Westin Harbor Castle hotel for up to 2 weeks while they practiced for the tour, taking the entire top floor including the Harbor Suite.
We arrived at the same Westin a day early they up giving us the Harbor Suite, a more than 2500 sq ft room, taking ¼ of the top floor of the hotel. The Stones have been known to throw some serious parties here.
When my wife and I walked into this place we were impressed. A separate library, a dining room for 8, a sitting room for 6 and grand foyer/living room that could sit 16 or so connected to two separate sleeping suites. Along with this there was a service area with two full size fridges and an ice machine.
My wife and I surely didn’t need all this space so I went and got 6 extra keys for the living room door. I gave them to the members of the executive committee to use for meetings or for having a quiet cocktail away from the crowd. We could lock out the space from our sleeping area so anyone could use it at anytime with disturbing us.
Of course I gave Jamie & Sallie a key as well. When Jamie found out that the Stones threw great parties here he had a challenge. Jamie contacted the hotel and was upset because they had a limit of how much libations they would bring us without having a service person in attendance. The last thing we wanted was some hotel person putting a damper on our party.
Jamie, Carla and I took 3 big empty suitcases a block down the street to the LCBO (liquor control board Ontario) and filled them up with dozens of beer and bottles and bottles of spirits. I’ll never forget the cashier helping us pack all this stuff in the bags. We rolled them down the street back to the hotel. One of those damn bags must of weighed 150 lbs or more. When we rolled up to the front of the hotel of course the bellman wanted to take the bags. Jamie would not hear of it and we rolled through the lobby up the elevator to the service room.
Needless to say that convention was a blur for me, meetings all day, receptions and hospitality parties as president I had to go to in the evening. It might have been the 3rd night (I cannot remember) that I went into my sleeping room about midnight. I decided I wanted a glass of water with ice. I walked through the sitting room off our sleeping room to get ice out of the machine in the service kitchen. When I opened the locked door to the big living room, WOW was there a party going on. Must have been 40 people and guess who was at the center????
Jamie was standing on the sofa with a guy I knew well, Dennis from Wisconsin. He is very conservative guy that I had never seen have more than a beer or two. Dennis had on a robe, a shower cap and was standing with Jamie on the sofa singing college fight songs. I am sure there have been legendary Stones parties but for us they could not be any better than that hell of a week of parties at the Harbor Castle with Jamie leading the charge.
The convention ramped up on Saturday night. I believe I hit the rack at about 5am Sunday morning. In a week, with Jamie as the “party manager” , I got no more than 5 hours sleep any night. I recall calling the airline Sunday noon changing my flight to Monday so I could rest. The hotel let us stay for another night as well. It was a big, quiet, lonely room Sunday night.
In January of 2006 we were headed to our annual association board meeting in San Diego. We decided to make a visit to Jamie and Sallie on the weekend before the meeting. Sallie was in Costa Rica with some friends and was arriving home shortly after we got there.
It just so happened that Sunday Jan 14th was Jamie’s birthday and the Seahawks were playing Chicago for the division title. Sallie’s flight got messed up and would not arrive until evening. We ended with another couple from Chicago that we knew and the 5 of us headed to a little sports bar called Roaches Place in Bellevue to watch the game. Did we have a blast, a close overtime game with Chicago fans and Seahawk fans along with celebrating Jamie’s birthday. Not sure how but after the game we managed at some point to go and get Sallie from the airport. Like a lot of weekends with Jamie it was a blurrrrrrrrrrrrrrr.
One of the things I remember most about this weekend was discovering “Jamie eggs”. Getting up in the morning and dealing with the results of the previous night was always tough at the Paul residence. Coffee, water and some food usually took the edge off. Jamie let us know one morning that he had the perfect remedy. Scrambled eggs.
Now what could be so great about scrambled eggs? Well these were special. He carefully mixed the eggs and put them in the pan. He had the gas heat on very low and started to cook the eggs. While he was doing this he was telling one of his numerous stories. I am on the other side of the island from his cook top watching intently because I’m hung-over and hungry and I want food, not Jamie’s story. Well the story went on and on with the eggs cooking sloooooooowwwwwly. At some point I reached over to turn up the heat to get these damn things cooking. Jamie without missing a word of the story he was telling rapped me hard on the knuckles with the wooden spoon he was holding just as I had reached the control. Jamie finished telling the story and then proceeded to tell me in detail about egg protein and how high temperature makes the protein strands stick together making the eggs tough blah blah blah blah blah I wanted eggs!!!!!!!! After what seemed like an hour, most likely 20 minutes the eggs were starting to firm, he put some very good cheese in with them and carefully, slowly, mixing them together. When I finally got to eat them they were the best damn eggs I had ever tasted. He gave me that Jamie smile and said “I can cook you know” To this day when we make scrambled eggs we call them “Jamie eggs”
Carla and I bought a vacation home in Las Vegas (somewhere fun to get out of the Canadian cold) in January 2009. It took us a few months to get things put together there. When we were done we invited Jamie and Sallie to come to Cam-a-lot (thats another story) for “opening” weekend.
Jamie showed up and we proceeded to baptize the place. You all know what we used for this baptism. We ended up at the Casino a couple of nights and Jamie taught me to play craps (again another story) Like always when Jamie was the “party manager” we had fun fun fun. Some of the pictures I posted on forever missed came from that weekend. Dish soap in the hot tub and fixing the pool light.
The last time we went out with Jamie was April of 2011. We knew Jamie’s health was deteriorating so we decided to take some time to go for a visit. Jamie picked us up at the airport after just being at the clinic a few hours previous to have fluid drained. He told us what a relief it was to have this done and how much better he felt. We had a great visit on the way to the house.
While on this visit Jamie was a champ. He felt like shi//// but still rallied for a trip to Snoqualimie Falls and a dining experience at Crush that exposed us all to the cooking technique called SousVide
As many of you know Jamie is a legend for a number of things that he did and one was being notoriously bad eater. Crush was a great experience and Jamie ate everything on his plate that night which made me feel good that I picked a place he liked. I did wonder about the dude though…he kept mentioning how cold he was while eating freezer fruit bars…What the hell? Typical Jamie, leaving us all thinking.
Love you buddy, miss you like crazy
Cam & Carla Mandel, Alberta Canada