I worked with Joel when I was about to lose my job at Shell about 7 years ago - I got permission to start working with outplacement services early, and I had heard about JWUMC's job search program, and started coming to the weekly meetings there.
Joel took me through the whole program, and was a reassuring presence during the whole process. His life experiences, sense of humor and calm demeanor made a large difference to me during a very stressful time of my life (one kid in college, one two years away).
As it turned out, I was able to find another job at Shell, and I am still there now getting near retirement - but working with Joel made all the difference in the world. We need more Joel Bates in the world - he will be missed.