I first got to know Kathleen well when she called and asked me to visit Jeffrey in hospital after he learned that he was not going to be able to go home after his heart bypass surgery the day his physicians had promised. Jeff and I were colleagues at Stanford GSB and my office was across from his. While he and I knew each other, to be honest I always found him a bit intimidating. I don’t think I had met Kathleen other than in passing at that point, so I was a bit surprised (and flattered) when she asked me to try to help cheer him up.
When I saw them together, I realized he was putty in her hands. His love was palpable as was hers. When I read his dedications of his books to her, they often caused me to tear up.
As I had the wonderful experience of getting to know them both better, both while I was at Stanford and when I would visit San Francisco from Harvard Business School and Yale, I learned why he called her The Boss. She brooked no sugarcoating and trite sentiments, telling me on more than one occasion when I whined about my adopted son’s adolescent laziness, that she never did understand why I had decided to adopt a child as a single mom. Of course, as she probably expected, that triggered an outpouring of motherly love for my otherwise perfect son Christoph. In fact, she and Jeff were instrumental in my having the courage to try to adopt, not knowing whether my having had breast cancer when I was 31 would be a show stopper. As Jeffrey so wisely put it, Kathleen and I will support you in whatever you decide to do, but remember life is not a dress rehearsal.
Three weeks before I was due to fly to Boston from Stanford to become a visiting professor at Harvard Business School, I fractured my ankle and broke the bone by my knee. I was in a wheelchair and unable to get in or out of my house because of its stairs. Kathleen stepped right up, and without being asked, she did all my packing for me. When it was time for me to leave my house, I assured her that I could navigate the front steps on the the two boards my neighbors had put over the steps. Well, gravity had another idea. As soon as I started down my make-shift ramp, the wheelchair started to tip over. I still don’t know how she did it, but Kathleen miraculously scooted to the side, righted the chair, and safely guided me to the level pavement. It was like a person lifting up a car to save someone. Gravity should have won but it did not have a chance faced with the power of The Boss.
Kathleen, Christoph and I love Jeffrey and you. Weknow your Spirit endures and that you will continue to make sure Jeffrey continues to make good trouble.