January 31
January 31
Bob Woodward recruited me from Data General in 1982 to be the Federal District support manager. A year later, Rosalie lured me away to become the technical support manager for the CIA account. I learned much about the importance of looking at issues from the customer's perspective. When a security failure of one of our Tempest computers was detected and confirmed, Rosalie worked tirelessly with me using her authority and savvy to coordinate the swapping out of ALL of the computers manufactured in the same lot and their replacement with new ones at no cost to the customer. For me, it was a frightful experience but for Rosalie, it was just another few days of long hours at the office.
David Hugo Barrett
Wang 1982-1987
David Hugo Barrett
Wang 1982-1987