I was so terribly shocked and saddened to hear of the passing of Mrs Hill. She taught me so much as a first time cat owner, and then through the lives of my last two rescue cats. Last September (20) she came out at short notice and sat on my kitchen floor, in her crocks, and put my lovely cat (then 17) to sleep, with my daughter and I holding hands, crying and stroking the cat. She was efficient, kind, appropriate, but made us feel it was a special family moment. I felt her strong hand in mine, too. Now I am facing putting down my cat's brother (now 18) without Mrs Hill, it feels daunting. Although I am grateful for decades of wonderful care. She was warm, humane, kind with such a bright intelligence and breadth. Mrs Hill was one of a kind. I miss her/you.